Privacy Policy
Last updated: February 3, 2026
At Xenoguard, we value your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.
By using our website and services, you agree to the collection and use of information as described below.
Information We Collect
We may collect the following types of information:
Personal Information
This may include your name, address, email address, phone number, and other information you voluntarily provide when placing an order or creating an account.
Payment Information
We collect the information necessary to process your payment, such as payment details provided through our payment providers. Xenoguard does not store your full credit card details.
Website Usage
We may collect information about how you use our website, including pages you visit, browsing behaviour, and interactions with our website. This information may be collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
Order Processing
We use your information to process orders, arrange shipping, and provide customer service.
Communication
We may use your contact information to communicate with you about your orders, respond to questions, and provide important information about our products or services.
Where permitted and with your consent where required, we may also send you information about new products, offers, or promotions.
Improving Our Services
We may analyse website usage information to improve our website, products, and overall customer experience, as well as to identify and resolve technical issues.
Legal Obligations
We may process your information when necessary to comply with legal and tax obligations, including accounting and tax reporting requirements.
How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Payment information is processed through secure payment systems and connections.
Sharing Your Information
We only share your personal information when necessary to operate our business and provide our services.
For example, information may be shared with payment providers, shipping companies, website and hosting providers, or other service providers when this is necessary to process and deliver your order.
We do not sell or rent your personal information to third parties for marketing purposes.
Your Rights
Depending on applicable privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request correction or updating of your information.
- Request deletion of your personal information where legally permitted.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on your consent.
To exercise your rights or ask a privacy-related question, please contact us at contact@xenoguard.eu.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page, and the “Last updated” date at the top will be updated accordingly.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Xenoguard
Grote Voort 10
8041NB Zwolle
The Netherlands
Email: contact@xenoguard.eu
Phone: +31 6 82084736